--:--:--
Authorized Zoho Partner

Less manual work. More scale.

Discover your automation potential with Zoho One.

Video · 90 sec
The operating system for your business

One end-to-end Zoho stack.

End-to-End System

What Zoho One brings your business.

Today

Without Zoho One

  • Data scattered across 10+ tools, no single source of truth
  • Tools don't talk to each other, everything typed twice
  • Separate licences, costs you can't keep track of
  • Reporting painfully pieced together from Excel
  • Every department working on its own island

With Zoho One

With FXW GmbH
  • All data in one system, a single source of truth
  • Apps natively connected, automation instead of retyping
  • One licence, 45+ apps, predictable costs
  • Real-time dashboards across the whole company
  • Sales, finance, HR & support under one roof
Testimonials

What our clients have achieved with Zoho

Jens Frenkel

Jens Frenkel

Head of Sales & Operations

Essence Metal LLC, USA

Ferit and his team dug deep into our processes and supported us both strategically and technically. Our entire workflow now runs in Zoho, from lead generation to production. The result is clear responsibilities and significantly less manual work. Whenever questions come up, the team is quick to respond.

Andreas Laufer

Managing Director

WohnbauAtlas GmbH, DE

Our newsletter now runs entirely on Zoho Campaigns. The team set it up quickly and without fuss, from recipient lists and templates to reporting. We now send regularly and see exactly what resonates with our customers.

Zoltan Nemeth

Managing Director

Veep Energy Ltd, IE

Our documents now sit structured in Zoho, and our clients access projects, certificates and invoices directly through the portal. What we had planned over several months was live within a month. The FXW team positively surprised us and contributed many optimization ideas that went well beyond our original requirements.

Emil Aliev

Emil Aliev

Management

All-in-One Assistance, DE

Our case management now seamlessly connects patients, doctors, insurance companies and internal teams. Zoho helped us standardize workflows, improve response times and maintain complete documentation across every case. This has saved us a great deal of unnecessary time.

Carl Dietzel

Carl Dietzel

Managing Director

Diesec GmbH, DE + USA

The partner acquisition process we built together gives us a clear overview of every opportunity and follow-up. What was previously managed across emails and spreadsheets is now a structured, scalable process in Zoho. Thank you for the smooth collaboration.

Ahmad Sami

Ahmad Sami

Managing Director

Bosa Vertrieb GmbH, DE

With Zoho we established a structured sales process that helps us stay on top of every opportunity and respond to customers far more efficiently.

Abrar Junaid

Product Manager

Kutuby App, UK

The integration of our mobile app with Zoho CRM and the improvements to our user management have significantly enhanced our internal operations.

Patrick Huser

Patrick Huser

Head of Organization

Montapro AG, CH

Very satisfied with the professional support integrating and automating our Zoho CRM system. A knowledgeable partner for Zoho.

Pavel Deuble

Pavel Deuble

Owner

Unternehmenswerk, DE

Automating our business processes with Zoho delivered a clear efficiency gain. A strong recommendation for this partner!

Tolga Doksanbir

Tolga Doksanbir

Founder

Sternehero, DE

Connecting our CRM with social media tools and accurately tracking lead sources has noticeably improved our sales processes.

Consulting + Planning

We identify the automation potential in your business.

With deep Zoho know-how we start with the concept and the big picture: first we understand the whole of your business, then the implementation follows.

What we build

We don't build a tool, we build a system.

Zoho CRM & Sales

A Zoho CRM your sales team will actually use, every step traceable from lead to close. Modules, views and permissions shaped around your process.

Pipeline designLead scoringRoles & permissions

AI automation

Every manual entry, every missed follow-up has a cost. With Zoho Flow, Deluge and AI agents (GPT, Claude, Gemini) we turn routine into flows that run in the background.

WorkflowsData enrichmentTriggers

System integration

E-commerce, accounting, telephony, WhatsApp … We connect your tools to Zoho via REST API, webhooks and Zoho Flow. Data in one place, no more breaks.

APIWebhooksETL & sync

Data & analytics

Don't decide on gut feel. With Zoho Analytics we build real-time dashboards your leadership checks every morning, clear and readable.

DashboardsKPI trackingAI insights
Case study · Solar · Switzerland

From 45 minutes to 1: we rebuilt quote generation.

At a Swiss solar provider, every quote was manual work across several tools. We merged the entire flow into Zoho. Result: 90% time saved, 4 → 1 entry steps, 0 lost installation documents.

Zoho One apps

The operating system for your business. Without Zoho One: 10 tools, 10 bills.

Replace dozens of tools and bills with a single Zoho One licence.The exact same jobs, scattered across dozens of vendors, logins and contracts nobody can keep in sync.

Zoho CRM CRM
Zoho Bookings Bookings
Zoho SalesIQ SalesIQ
Zoho Forms Forms
Zoho Campaigns Campaigns
Zoho Social Social
Zoho Survey Survey
Zoho Sites Sites
Zoho Commerce Commerce
Zoho Books Books
Zoho Invoice Invoice
Zoho Subscriptions Subscriptions
Zoho Expense Expense
Zoho Inventory Inventory
Zoho Desk Desk
Zoho Assist Assist
Zoho Mail Mail
Zoho Cliq Cliq
Zoho Meeting Meeting
Zoho Calendar Calendar
Zoho WorkDrive WorkDrive
Zoho Writer Writer
Zoho Sheet Sheet
Zoho Show Show
Zoho Notebook Notebook
Zoho Vault Vault
Zoho Sign Sign
Zoho People People
Zoho Recruit Recruit
Zoho Payroll Payroll
Zoho Projects Projects
Zoho Creator Creator
Zoho Flow Flow
Zoho Analytics Analytics
Zoho Tables Tables
How we work

Four steps, no surprises.

Every project runs through the same transparent process. You always know which phase you're in.

  1. 01
    Discovery

    We understandthe process

    We listen and surface where it really gets stuck.

  2. 02
    Architecture

    We designthe system

    Modules, automations and dashboards, with your sign-off.

  3. 03
    Build

    We takeit live

    Configuration, integration and migration, cleanly live.

  4. 04
    Handover

    We hand itto your team

    Training and go-live support, ready to run.

Meet the team

Not a call center. A team that handles your project personally.

When you call, we pick up. The same steady people know your setup from the first call to go-live, no ticket queue, no rotating contacts, no outsourcing. A small team on purpose, so your project always has an owner.

  • Direct access, you reach the people doing the work
  • One steady team from kickoff to go-live
  • Authorized Zoho specialists
Meet us in a call
The FXW team at work in Dortmund
FXW team members collaborating
The FXW team in the office
The FXW team · Dortmund
Transformations

What we changed for real businesses.

1 / 21
Case study·Switzerland

Solar

A Swiss solar company wanted to automate every step from lead to rooftop installation.

Pain
  • Quotes drafted in Word, 30 to 45 min of typing and formatting per request
  • Project Manager data maintained in four separate modules, one mix-up froze the whole project
  • Installation documents scattered across private OneDrive folders, nobody knew where
  • When a Zoho Flow failed silently, the customer noticed it first
Gain
  • Quotes generated via Document Merge from CRM in one click, pre-filled, done
  • Pick the Project Manager once → CRM, Projects, WorkDrive and permissions all in sync
  • Order trigger → team folder + "Montage Dokumente" sub-folder created automatically
  • Flow error alerts reach the team, before the customer calls
Project Duration ~3 months
Built with
Zoho CRMZoho ProjectsZoho WorkDriveZoho FormsZoho Flow
Case study·USA

Manufacturing

A US industrial manufacturer standardised its full sales process, from first inquiry to signed contract, inside a single Zoho stack.

Pain
  • Quotes were hand-formatted in Word, hours per proposal
  • Estimators spent days hunting for comparable past projects across folders
  • Sales talked to the wrong contacts; decision-makers stayed out of reach
  • No unified process, every opportunity took its own path through the funnel
Gain
  • PDF quotes generated from CRM in one click, hours become minutes
  • Material-list approval Blueprint cuts downstream errors significantly
  • Hunter/Apollo enrichment focuses outreach on the right decision-makers
  • CRM ↔ Books bidirectional sync, both systems always reflect the same truth
Project Duration Ongoing since 2026
Built with
Zoho CRMHunter / ApolloLinkedInZoho FormsZoho FlowZoho Marketing Automation
Case study·Remote

AI SaaS

A remote AI SaaS startup wires product, billing, and sales data into a self-running revenue stack.

Pain
  • Plan upgrades were manually pushed into the CRM, days of lag
  • Revenue lived in Billing, pipeline in CRM, no single truth
  • Investor reports were stitched together by hand from spreadsheets
  • Workspace activity stayed invisible, upgrade conversations happened too late
Gain
  • Every payment appears live as a CRM transaction, revenue ops works from one source
  • Trial, paid, and churn stages set automatically by webhooks
  • Cohort analysis surfaces which acquisition channels produce real value
  • Marketing spend defended with data via CAC and cost-per-user reports
Project Duration Ongoing since 2023
Built with
Zoho CRMZoho BillingZoho Analytics
Case study·Europe

Assistance Services

A European assistance & service-operations company rolled out the entire Zoho ecosystem in one go.

Pain
  • Requests, contracts, and invoices lived in disconnected tools and spreadsheets
  • Cases were assigned manually, tickets stalled on the wrong teams
  • Contracts were copy-pasted out of old Word documents
  • Documents scattered across local drives, lost files were a daily reality
Gain
  • Automated case assignment and prioritisation, no more manual triage
  • Dynamically generated contracts and quotes from CRM data in seconds
  • Service-based invoicing with automated reconciliation, accounting runs quietly in the background
  • Operational KPI panel gives leadership a clear morning view
Project Duration ~1 month
Built with
Zoho OneZoho CRMZoho BooksZoho WriterZoho FlowZoho Analytics
Case study·Germany

E-Commerce

A German commerce brand runs both B2C and B2B on one foundation.

Pain
  • B2C orders and B2B deal flow ran on two separate tools
  • Customer, order, and invoice had to be linked manually
  • Incoming invoices were keyed in line by line
  • Year-end handoff to the tax advisor was a multi-week scramble
Gain
  • Shopify orders flow automatically to inventory movement and invoice
  • OCR reads incoming invoices, manual data entry is over
  • CRM ↔ Books bidirectional sync; B2B pipeline + contract data live in one system
  • DATEV export streams continuously, no year-end panic mode
Project Duration ~1 month
Built with
Zoho CRMShopifyZoho BooksDATEVZoho InventoryMigration
Case study·Germany

Partner Programs

A German B2B provider built a repeatable partner-acquisition program: from LinkedIn outreach through NDA and contract to opened vendor account, everything runs in one CRM flow.

Pain
  • LinkedIn connections leaked into spreadsheets sales never saw
  • NDAs went out by email, PDF attachment, and manual chasing
  • Won events were manually pushed into CRM and into accounting
  • Follow-ups slipped, partner conversations lost their momentum
Gain
  • LinkedIn leads flow directly into the CRM partner pipeline
  • NDA generated in seconds, signed via e-signature, triggers Won
  • Won deals auto-open vendor accounts and kick off the onboarding project
  • Bookings calendar for discovery calls feeds straight into CRM records
Project Duration ~6 months
Built with
Zoho CRMLinkedInZoho SignZoho BookingsZoho WriterZoho Projects
Case study·Germany

Field Service

A German field-service provider connects sales, ticketing, dispatch, and billing into one platform.

Pain
  • Travel surcharges were estimated by hand for every address, mistakes were routine
  • Technicians had no visibility on the customer device when they showed up on site
  • Reports were written on paper and typed into the system days later
  • Monthly billing was a marathon of Excel and Word
Gain
  • Address entry → travel zone and surcharge populated on the deal automatically
  • Atera inventory, asset management, and maintenance contracts in one CRM view
  • Voice-to-text report plus customer signature on a single mobile screen on site
  • PandaDoc contract signature auto-triggers Won
Project Duration ~4 months
Built with
Zoho CRMAteraPandaDocMetaZoho DeskZoho Creator
Case study·Germany

Event Catering

A German event-catering operator runs several service lines side-by-side, each with its own pipeline and dynamic price calculator.

Pain
  • Quotes were calculated by hand, crew, travel cost, and service mix pieced together in Excel
  • Web forms on the old platform leaked without the team noticing
  • Follow-up emails to customers went out manually, many never went out at all
  • Long-lead bookings could not be accepted, booking horizon was too short
Gain
  • Web form → CRM deal in one click, multilingual for B2B clients
  • Crew-and-staff calculator delivers the quote in seconds
  • Birthday and referral triggers re-engage existing customers automatically
  • Booking horizon extended to 20+ days, customers plan months ahead
Project Duration ~2 months
Built with
Zoho CRMZoho FormsZoho BookingsWordPress
Case study·Germany

Real Estate

A German real-estate investor needed a unified platform for investor onboarding, portfolio tracking and lifecycle accounting.

Pain
  • Investor data scattered across Excel, mailboxes and notes
  • Manual KYC with paper forms and duplicate data entry
  • Email-based meeting coordination with double-bookings and friction
  • No single view on capital calls, distributions and investor communication
Gain
  • Every investor visible in CRM with full history and portfolio
  • KYC, meetings and bookkeeping mesh automatically
  • Clean migration of legacy data into a normalised model
  • Every email and conversation per investor auditable on record
Project Duration ~1 month
Built with
Zoho OneZoho CRMZoho FormsZoho BookingsZoho MailZoho Books
Case study·Germany

Lead Generation

A German lead-generation platform had web leads, bookings and CRM deals running in separate worlds.

Pain
  • Web leads landed in mailboxes and got lost in day-to-day work
  • Bookings appointments without an automatically linked deal
  • Every sales rep invented their own approach
  • No reliable numbers on where conversions actually came from
Gain
  • Every lead becomes a structured deal immediately
  • Standardised process from inquiry to closure
  • Deluge scripts performant, maintainable and documented
  • Marketing ROI clear per source and funnel stage
Project Duration ~2 months
Built with
Zoho CRMZoho FlowZoho Analytics
Case study·Germany

Finance & Documents

A German mid-market business wanted to professionalise its invoicing, quotation and dunning processes.

Pain
  • Word/Excel templates without consistent brand identity
  • Dunning handled ad hoc, often weeks past due date
  • No reusable communication baseline for overdue customers
  • Time-consuming manual creation of every document
Gain
  • Every invoice and quote reflects the brand
  • Dunning sequence starts automatically when due
  • Consistent customer communication without friction
  • Finance can focus on substance instead of formatting
Project Duration ~5 months
Built with
Zoho Books
Case study·Germany

Multi-Vendor Sales

A German distribution business with multiple vendors and field sales needed a unified sales platform.

Pain
  • Vendor catalogues and prices scattered across spreadsheets
  • Field reps planned routes manually and lost time on the road
  • Quotes and invoices retyped by hand into systems
  • Direct sales and distributor business blended in reporting
Gain
  • One CRM for all vendors with dynamic filtering
  • Geo-optimised routes, more customer visits per day
  • Document data lands in the right fields automatically
  • Revenue dashboard by customer and vendor highlights profit sources
Project Duration ~1 month
Built with
Zoho CRMAircallMapslyZoho FlowZoho Marketing AutomationZoho Sites
Case study·Austria

Wedding Planning

An Austrian event planner for weddings and team-building events needed an end-to-end platform from web lead to signed quote handover.

Pain
  • Wedding inquiries spread across inbox, WhatsApp and notes
  • Quotes written in Word with copy-paste, every offer looked different
  • Down-payment and final invoices created by hand
  • Dunning, vacation tracking and social media lived in separate tools
Gain
  • Every inquiry automatically spawns project + down-payment invoice
  • Quotes go to e-signature with one click
  • HR, marketing and finance in one central stack
  • Brand identity consistent across every customer document
Project Duration ~3 months
Built with
Zoho OneZoho CRMZoho ProjectsZoho BooksZoho FormsZoho Sign
Case study·Germany

Workforce Management

A German property-management and personnel-services provider needed an end-to-end platform from lead to invoice, including a mobile app for field workers.

Pain
  • Field hours captured on paper and retyped into Excel
  • Contracts printed and mailed, contract cycles took weeks
  • No visibility on which employee is working where right now
  • Interim and final invoices had to be reconciled by hand
Gain
  • Mobile app delivers hours and GPS straight into billing
  • Contracts run end-to-end digitally via e-signature
  • Fleet with TÜV, rental period and mileage in one module
  • Dashboards expose personnel allocation and project costs transparently
Project Duration ~3 months
Built with
Zoho CRMZoho CreatorZoho ProjectsZoho BooksZoho WriterZoho Sign
Case study·Germany

Renewable Energy

A German solar installation business needed an end-to-end stack from Facebook lead ad to final invoice.

Pain
  • Leads from social ads and landing pages piled up in different mailboxes
  • Material usage retyped into Excel at night, often incomplete
  • Incoming invoices manually pulled from emails
  • No visibility on project profitability before kickoff
Gain
  • Every lead source automatically lands in the right CRM pipeline
  • Material usage flows from scan into inventory and finance
  • Incoming invoices auto-fetched via API and booked into Books
  • Profitability is transparent before commitment
Project Duration ~3 months
Built with
Zoho CRM3CXMetaGetMyInvoiceZoho BooksZoho Inventory
Case study·Germany

Security Solutions

A German security firm with years of accumulated CRM chaos needed a structural rebuild of its sales stack.

Pain
  • Grown CRM chaos with no clear module structure
  • Sensitive data equally visible to every role
  • Online-download leads created duplicates instead of preserving history
  • Manual triage of qualified leads cost hours every day
Gain
  • Clean Lead/Contact/Opportunity/Customer hierarchy with clear transitions
  • Role-based visibility for sensitive fields
  • Online-download leads auto-attach to the existing contact
  • Standardised opportunity stages (Qualifying → Evaluation → Negotiation → Won/Lost)
Project Duration ~7 months
Built with
Zoho CRMLinkedInMigration
Case study·Germany

Consulting

A German management consultancy wanted to run on a fully integrated Zoho One platform from day one.

Pain
  • Multiple logins for every app in the daily workflow
  • Project billing required manual Excel mapping
  • DATEV handover ran on email attachments and follow-ups
  • Historical projects sat unlinked outside the CRM
Gain
  • One password unlocks the whole Zoho One ecosystem
  • Timelogs in Projects flow automatically into invoices in Books
  • Receipts move via auto-BCC to the tax advisor with no detour
  • Excel timelog mapping imports the legacy project history into CRM
Project Duration ~7 months
Built with
Zoho OneMicrosoft AzureZoho CRMZoho ProjectsZoho BooksDATEV
Case study·Germany

Coaching

A German business-coaching provider running multiple programs, multiple sites and Meta ads needed a complete lead-to-coaching machine.

Pain
  • Leads from Meta, multiple sites and WhatsApp landed in separate inboxes
  • Quotes were assembled manually per program
  • Coaching completions stayed scattered in email threads with no file
  • Forgotten follow-ups left pipelines cold
Gain
  • One lead pool across all channels with clear source tracking
  • Dynamic quotes at the push of a button, program- and client-specific
  • Coaching-complete automatically files the Workdrive folder
  • Reminder and follow-up sequences keep every lead warm
Project Duration ~13 months
Built with
Zoho CRMMetaWhatsAppZoho ProjectsZoho BooksZoho Writer
Case study·Germany

Reputation Management

A German reputation- and review-management provider needed a fast, fully automated path from website inquiry to customer review.

Pain
  • Website leads were keyed into the CRM manually, or not at all
  • Quotes were built as PDFs, slow to send, slow to answer
  • Prices had to be calculated by hand for every service combination
  • Post-payment review reminders simply got forgotten
Gain
  • Website API auto-creates every lead as a deal with campaign source
  • Email estimate is dispatched the moment the stage hits ANGEBOT
  • Dynamic prices compute from product × service unit
  • Automated sequence: pre-payment reminder → invoice → review reminder
Project Duration ~5 months
Built with
Zoho CRMZoho BooksAPI Integration
Case study·Austria

HR Tech

An Austrian HR-tech SaaS platform needed a subscription model that automatically computes annual CPI-based price uplifts.

Pain
  • Annual CPI calculation ran by hand in spreadsheets
  • First invoice after license start arrived late and unreliably
  • Subscription changes were not mirrored back to CRM
  • Renewal letters were hand-curated Word documents
Gain
  • CPI index values land directly in CRM and drive pricing automatically
  • License start auto-triggers the first draft invoice
  • Subscription changes write back to the matching deal
  • Renewal letters are generated from templates with the live pricing formula
Project Duration ~12 months
Built with
Zoho CRMZoho BillingZoho WriterMigration
Case study·Germany

Premium Retail

A German premium retailer for spa and whirlpool products, with nearly 30 field sales agents, a Shopware shop, an SAP backbone and an in-house workshop, needed Zoho to unify sales, service, warehouse and marketing.

Pain
  • Field orders were tracked on paper and over the phone
  • Product catalogue drifted between Shopware, SAP and sales
  • Workshop and warehouse processes lived in Excel and clipboards
  • Unsigned orders stalled because nobody followed up systematically
Gain
  • Digital order form per brand, consistent across roughly 28 sales agents
  • A single synchronous product catalogue across Shopware, SAP and CRM
  • Warehouse, workshop and field-technician apps in Creator
  • System auto-sends a prefilled PDF for unsigned orders
Project Duration ~29 months
Built with
Zoho CRMSAPShopwareZoho CreatorZoho Landing PageZoho FSM
Frequently asked

What you'll want to know before the call.

What does a project cost?

We work on a time-and-materials basis: you pay only for the work actually done and stay in full control of costs at all times through clear effort estimates and regular check-ins. We estimate the expected effort after the free discovery call, once scope and modules are clear.

How long does the rollout take?

Anywhere from a few weeks to a few months, depending on the degree of automation and the number of departments (sales, marketing, accounting, etc.). Go-live can happen gradually, one department at a time: we start with sales, for example, and connect the other areas step by step. That way one team is already productive while the next modules are being built.

Can we bring our data over from our legacy system?

Yes. As a rule we migrate your existing data (e.g. contacts, companies, invoices, etc.), provided your current tool offers an export option. Either you or we prepare the data, and you decide yourself how far back into the past to go.

Is our data secure and GDPR-compliant?

Yes. The clear division of roles is key here. Zoho (software provider, SaaS): Zoho supplies the software and runs the infrastructure, including in EU data centres. As the operator, Zoho is responsible for the platform's technical security and GDPR-compliant data processing, safeguarded by a data processing agreement (DPA). FXW GmbH (service provider): we set the system up for you, nothing more. We access your data only within the agreed scope and with your approval. During configuration we implement role and permission concepts tailored to your team, so everyone sees only the data they truly need.

Is it worth it for small teams too?

Yes. Worldwide, more than 150 million users at over 1 million paying companies use Zoho, from solo entrepreneurs and small teams to mid-sized businesses and large enterprises. You use exactly what fits your size, with the flexibility to make more of it at any time.

Contact

Your growth bottleneck is
your organisation.

In a no-obligation 30-minute call, decide whether we're the right partners for you.

Book a call now